CLEAR ANSWERS
Before your next step.
Find answers to common questions or discuss your case with us.
Exploring and enquiringDo I need to register to search or request a visit?
You can explore and submit an enquiry without creating an account. Mi A1 saves favourites, searches and requests made while signed in.
Exploring and enquiringHow do I obtain commercial terms?
Request information from the asset page. Terms are shared individually and internal portfolio prices are not published.
Visits and documentsDoes submitting a date confirm a visit?
No. It is a preference for the team to confirm. It does not hold or reserve the asset.
Visits and documentsWhere do I submit personal documents?
The advisor must provide an authorised private channel and explain its purpose. This review does not receive sensitive documents, biometrics or statements.
RentingWhat documents does rental screening require?
It depends on the applicant and provider. Services includes an indicative list; exact documents and permissions are confirmed before screening.
RentingIs a guarantee the same as insurance?
Do not treat them as equivalent. Review the contracted instrument, provider, coverage, exclusions, term and claims procedure.
Credit and assistanceIs the simulation a loan offer?
No. It is a calculation using the amount, rate and term you enter. The lender evaluates and approves under its own conditions.
Credit and assistanceDo all assets qualify for subsidies?
No. Eligibility is checked by household, property and programme; it has not been confirmed for A1’s portfolio.
OwnersDoes submitting my property automatically list it?
No. Authority, documents, images and authorised commercial information are reviewed before publication.
OwnersCan I request property management or short stays?
Yes, you can request an assessment. Scope, operator, requirements, fees and contract are defined individually before service begins.
Signing and transactionsCan I sign or pay on the site now?
These capabilities are not enabled yet. You can request document preparation and support; the review panel identifies each provider dependency.
Signing and transactionsCan I change my marketing preferences?
Yes. Use Preferences while signed in. If you enquired without signing in, request removal through the contact channel using the details you supplied.
